Shipping & Returns

Shipping

Shipping: $6.00 flat fee.  Ground shipping  (UPS, FEDEX or Postal Service) within 3-4 business days after processing begins pending verification of credit card and product availability.

Returns

If for any reason you are not happy with your ETIMI purchase, we will be happy to accept your return. Item must be returned in the same condition it was received (unworn, unwashed) with all hangtags still attached to garment.

A Return Merchandise Authorization number (RMA) request must be made within 10 days of the shipping date and return the item within 14 days of the shipping date.

Please complete the form below to contact customer care to request an RMA and start a return.

Customer is responsible for all shipping costs of returned item. Once we receive your return, please allow 5-7 business days for refund to appear on your credit card statement.  We will notify you via email once your return has been processed.

Request a Return

All fields are required.

Customer Name:

Customer Email:

Order Number:

Item You are Returning/Exchanging:

Return or Exchange?

Reason for Return?

Exchange: please tell us the item you'd like in return:

Reason for Return?